Following the collapse of Weekends Direct and many customers worried that they have paid for a weekend away and they have now lost their money with no chance of a refund I would like to try and clarify how and when you should be protected. Firstly you...
Current legislation around how companies should protect their customers' money is extremely complex and in the light of the debate that the demise of Weekends Direct has created I thought I would share what I have learned in making sure that we are...