Peter Kerwood on the Event marketing challenge

June 2009 - Posts

 



According to an in-depth study of 900 marketers by
social media marketing expert Michael A. Stelzner as explained in the blog post How marketers are using social media to grow their business  the four top social media tools are : Twitter, blogs, LinkedIn and Facebook in that order. 


This post is all about blogging and has been written with the help of Lord Jason Scott  whose prolific blogs for Event Magazine always make me laugh.  Read his latest blog post here


Blogging drives traffic to your website

Blogging raises the profile, increases the visibility and builds the reputation of you and your company.  Many people I have spoken to who use social networking tools for marketing tell me that blogs and twitter is driving more traffic to their business websites than Google.  For me that’s enough of an incentive to get blogging. 


Before you begin to blog
read this
Blogging, whether it’s for you personally or for your business, is not something that should be undertaken without careful consideration.  What you write says as much about your personal brand as it does for your businesses reputation and is going to be read by peers and potential clients most people forget that almost everything posted the internet has the potential to be online forever. 


Getting started costs nothing but time
Creating a blog costs nothing but time.  I’ve listed below three of the most popular social publishing sites. They are all simple to use and cost zilch.    
Wordpress
Movable Type
Blogger  

10 tips to help you write compelling and effective blog posts


1.) Usefulness and uniqueness
The two basic elements of good blog content are usefulness and uniqueness nothing else matters. 

2) Stay on topic
Opinions are generally accepted but the content of the items in the blog should all relate to a general theme. Unless you have an uncanny knack for wit, humor or cynicism, the majority of your readers will be interested in the content that relates to a specific defined theme or loosely defined area of interest.  Define a topic and stick to it. This will ensure that you create a loyal following of interested readers.


3) Be informative but check your facts
If you are attempting to create the impression that you are knowledgeable about a specific industry, sector or specialist field, be sure that you stay current on news.  If you are endorsing a product or voicing an opinion, be sure to check your facts; your reputation is at stake. If you are offering an opinion, be sure to qualify your post, making it clear that the content is intended as an editorial.


4) Old news is not news
While blogging every day is not necessary, it is important that the information presented when you do blog is current and accurate.  Writing a post about something that happened 6 months ago will not be of interest to many and will make people question the value of your posts.


5) Adhere to a schedule
Create a schedule and stick to it. Realize that blogging requires time and effort, don't create unrealistic demands on yourself.  An occasional lapse or holiday is generally understood but readers returning to find stale, out-dated content are going to find another blog with similar content.  New blogs are popping up on a daily basis.  If you have worked hard to develop an audience and a community you don't want to lose them due to lack of communication.  Little and often is a good rule to follow.  

6) Clarity and simplicity
Keep your posts and blog entries clear and easy to understand. Remember, the web is global and expressions, idioms and acronyms don't always translate. Sometimes a little explanation goes a long way.


7) Keyword-rich and don’t forget to tag
If the goal of your blog is to increase your visibility, include related keywords in the title of the blog. Use the title as a headline to attract interest.  The title should be no longer than 10-12 words.  Make sure you tag your blog post which will help people find it when searching.


8) Develop content and substance
In order to attract the attention of search engines; you will need to develop content and substance. A headline or simple sentence is not going to generate the interest of readers or help with search engine ranking.  Be sure to archive old blog posts to develop a large portal of similarly-themed content.


9) Size doesn’t matter but make it visually compelling
Writing long blog posts is perfectly okay as long as it follows all the above rules but small and beautifully formed paragraph is just as good as a 1000 word essay.  You must make it look good on screen so spend time formatting text and an adding images, illustrations and or video footage to make it look visually compelling. 


10) Spell checking and proof-reading
It only takes a few extra moments and can save you lots of embarrassment.  Remember that whatever you publish on the Internet can be found and archived.  Think carefully about what you post before doing so. Remember it is as much about your personal brand as well as your businesses reputation.   
 

Blogs I really like: 

Event Magazine (this link takes you to the blog section)
Mike Fletcher (event industry comment)  

Ian Irving (personal blog from the commercial director of Sledge) 
Mashable (everything you could possibly want to know about social media)
Semantic web design (my favorite web designer)
Urban Junkies (music, food, drink and cool stuff)   
Creative Review (design reference)
Wired Magazine UK (cool futuristic stuff)
Paul Carr and Milo Yiannopoulos (very witty digital journalists)

Julius Solaris (creator of eventmanagerblog.com and social media expert)

Web Strategy by Jeremiah (Jeremiah Owyang from Silicon Valley)

Event Secrects (event management hints, tips and ideas)

 

 

 

 

The blog post Joining the social media conversation - connect, communicate, co-operate and collaborate outlines the many different uses of social media to build mutually beneficial relationships, reach professional and personal goals and ACTUALLY do business.




I’ve spent many long hours researching how others use social media to grow their business. By far the most helpful report I have read on this subject is by social media marketing expert Michael A. Stelzner who has conducted an in-depth study of 900 US marketers and provides valuable ‘who, what, where, why and when’ insight from people who are generating exposure, opportunities and sales from social media marketing.

Below is just a snapshot of what is in this report you can download the complete 26 page white paper here

Key findings of the report

Marketers are mostly new to social media: A significant 88% of marketers surveyed are using social media to market their businesses, BUT a staggering 72% have only been doing so for a few months or less.

The top social media tools: Twitter, blogs, LinkedIn and Facebook were the top four social media tools used by marketers, in that order.

How much time do you need to invest: A significant 64% of marketers are using social media for 5 hours or more each week and 39% for 10 or more hours weekly. 9.6% spend more than 20 hours a week.

The top benefit of social media marketing: The number one advantage is generating exposure for the business, indicated 81% of all marketers, followed by increasing traffic and building new business partnerships

Social medial marketing does close business: 61.62% of marketers who have been using social media marketing for some time report it has helped them close business.

Social medial does generate qualified leads: After only a few months and with as few as 6 hours a week, more than 50% of marketers have generated qualified leads from social marketing.

The people most likely to use social marketing: marketers aged between 30-39 years old were most likely to use social media marketing (92.8%)

If nothing else convinces you to dabble in social media marketing this will!: In terms of reducing overall marketing spend, a significant percentage of participants strongly agree that marketing costs dropped when social media marketing was implemented. In almost all cases social media marketing tools are free.

As David Quainton says in his Trend Watch article on social networking Find your wings, or get left behind in this months edition of Event Magazine - The digital revolution is over, we already live in a digital age and there are plenty of ways to make sure you use it to your advantage.

 

Trend watch in this months edition of Event Magazine on social networking Find your wings, or get left behind by David Quainton explains how many in the event industry are reaping the rewards by staying in close contact with peers and customers using online social networking tools.  

Social media is all about THE CONVERSATION.  By following the key principals of listening, learning and sharing you can build mutually beneficial relationships to reach professional and personal goals and ACTUALLY do business.     

The Brewery’s managing director Maria Duddin uses Twitter to connect on a deep level with potential customers that she would never otherwise have met which frequently leads to face-to-face meetings and sales.      

Sledge commercial director Ian Irving tells me Twitter and his personal blog is now driving more traffic to his company web site than Google and is generating serious business opportunities as a result.   

Simon Burton managing director of Exposure Event Creations who launched niche business network EventCrowd says that many deals are done as a direct result of the site including two recently totalling £500K.      

David’s article includes a list I put together that show the business benefits of social networking.  I’ve created a visual guide to accompany this list.  Together I hope they demonstrate how social media can be used to connect, communicate, co-operate and collaborate.      

Download this visual guide here
f
eel free to share this illustration but please link back to this page


Information
Got a question? It’s very likely someone somewhere has the answer
Share your ideas with others, see what they think and gain valuable feedback
Find what others are saying about a product or article you are interested in
Teach, learn and interact with likeminded people
Research information on a company or product 
Brainstorm and collaborate (crowdsource)
Use Twitter as a tool to stay current on breaking news and events 

Customer service
Use Twitter and Facebook to communicate events and special offers
Use Twitter to update customers and provide solutions or information in real time
Develop one-on-one relationships with customers
Use Twitter and Facebook to conduct polls and surveys to help you offer a better service
Use social networking to humanize your business   

Traffic
Use social networking sites to send traffic between other social networking platforms that directs traffic to your website or blog 
Interesting or helpful content can be easily passed on to others using social media which helps your content go viral
User driven content sites such as Digg, and StumbleUpon provide huge increases in traffic to your website or blog   

Networking
Build personal relationships with customers as people are more likely to buy from someone they know and trust
Connect with peers and like minded people
Participate in conversations, help out others and become an active participant
By helping others you create ‘social currency’ which can be used to leverage your brand from one platform to another
Ning.com allows you to create your own social groups – there are 4.062 listed under events including EventCrowd   
Professional networking sites include LinkedIn, Xing and Ziggs 
Directories allow you to find and connect with people on social networking sites for events try eventweeps.com   

Business Management
Utilize social networking sites as a tool to see who is talking about your business  
Track positive and negative experiences to improve business performance
Utilise social networking sites to update or make announcements
Use sites such as Twitter and Facebook as an intranet system to remind colleagues of meetings and make announcements 

 

 

 

 

 

 

 
Despite its simplicity Twitter seems to intimidate people.  Its one of the things I hear most from people I talk to about Twitter.  With this in mind I’ve found a brilliant video on YouTube by the clever people at Howcast which shows, in under 4 minutes, how to get started on Twitter in 10 easy no nonsense steps.  I’ve added a few additional written notes to go with this video with some useful links.  This is also handy if you don’t have sound on your computer!   

Less than six months ago I was a social networking ignoramus – I freely admit it, just so you know!     

HOW TO USE TWITTER IN 10 EASY STEPS:      
  

Step 1.    Create a Twitter account in less than two minutes
Go to www.twitter.com and click the green ‘get started’ button.  Set up an account by simply adding your name and email address and by choosing a user name and password type in the encrypted code and hit ‘create my account’.  That’s it, you’re in!    

Step 2.    Decide what you want to say
Decide what you want to say.  In general Twitter messages or ‘tweets’ answer the question ‘what are you doing right now’ But you can also post a link to a web site, express an opinion or reaction, pose a question or provide an answer.   Twitter messages can only be 140 characters (including spaces) which helps to keep things simple.       

Step 3.    How to send a tweet
On the home page type your message in the box at the top of the screen (the number of characters you have left out of 140 is displayed at the top right hand corner of the box) and hit the update button.  Congratulations you have posted your first tweet.  If your tweet is intended for one person in particular type the @ symbol followed by the users screen name. For example Event Magazines screen name is eventmagazine to send a message to them include @eventmagazine before the text of your message.  Even if Event Magazine is not following you they will be able to see your message by clicking on the @profile name on the navigation bar on the right of their page.                      

Step 4.    How to find people
Twitter is a two way street.  Now you have posted your first update you need to choose people you want to follow.  To find people to follow on Twitter you can click on the ‘find people’ tab at the top of any Twitter page.  It is worth noting that people may be listed under a screen name that does not match their real name. 

Twitter gives you 4 ways to find individuals and groups or businesses:   
1. On the ‘find people’ page type a persons name or user name into the search box to find them. 
2. Click on the ‘find people on other networks’ tab and search your existing email accounts (Gmail etc)
3. You can invite people via email by clicking on the next tab and entering a list of email addresses 
4. You can also click on suggested users for a list of people suggested by Twitter. 

To find event people on Twitter I suggest you see follow those following @eventmagazine to begin with  You can also find people on the event Twitter directory supported by Event Magazine www.evertweeps.com  

Step 5.    How to follow people   
When you have found someone you are interested in click ‘follow’ and you will receive their updates automatically. People will usually, but not always, follow you back when you follow them.       

Step 6.    Help people find you            
To help people find you fill in your account information under settings and add the following:    
1. A profile photo (only add a logo it you are setting up a business profile)

2. Your real name

3. Your location
4. A bio - you have 160 characters so think carefully about what you write
5. A web, or blog address so people can find out more about you  

If you want to restrict your Twitter updates to only those you allow to follow you simply check the box marked ‘protect my updates’.  You will maintain your privacy but you will limit your reach.  To get the full Twitter experience I suggest you leave this unchecked.  
  

Step 7.    Stay connected wherever you are  
You don’t have to be at your computer to receive twitter updates.   The video talks about using text SMS text messages to send and receive tweets wherever you are.  Unfortunately in the UK this service is not fully available and currently you are only able to send tweets via text.  To set up this service go to the ‘devices tab’ under ‘settings’ and follow the simple instructions.     

Step 8.    Customise your profile
By clicking on design tabs you can customise your profile using photos and background designs.  You can also change the colours of fonts, background, links and borders.  Click on the colour boxes to make the colour wheel appear.  Be careful to select colours that show up clearly on screen.  Darker colours for fonts work best.     

Step 9.    What are people saying
You can keep up to date with things that interest you by clicking on ‘search’ at the foot of any Twitter page or by going to http://www.search.twitter.com/ where you can type in a person name or topic.     You can also follow what’s generating the most buzz on Twitter by browsing through trending topics. You will find this below the search box, along side search results and on the right of any search page.     

Step 10.  Posting updates
You can post updates from the web from the update box using a computer, a mobile phone via text message as described in step 7, by mobile phone web browser via mtwitter.com which will take you to a special mobile phone version of Twitter on a Blackberry or iPhone using one of many of the free applications available.  For Blackberry I recommend TwitterBerry and for the iphone I use TwitterfonThere are lots of different applications designed to make Twitter easy to use some of the best are recommended here www.twitter.com/downloads although more will be recommended on this blog.  Remember - send frequent updates, keep them interesting and people will follow you.    

If you are a Twitter expert and you think I've missed anything please add a comment and I'll amend this blog entry throughout the week.

If you are new to Twitter and need any additional help I suggest you get onto Twitter using these instructions, follow everyone who is following @eventmagazine and then ask your questions on Twitter.  You will find people on Twitter are very helpful.       

More advanced tutorials and useful information will be posted over the next two weeks and will include:   
Useful Twitter etiquette
F
inding the right tone of voice
H
ow to retweet and why
H
ow to use hash (#) tags
H
ow to send a direct message (DM)
How to upload images 
How to create short URL’s
Practical uses for Twitter
Cool Twitter applications  
How to find more people and get them to follow you 
TweetUps
Advanced Twitter tools
    
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