Well, I'm in no hurry to get home tonight, frankly because I can't get home tonight, so I'm here, here being iDHQ.
How are you?
That's good.
At iD (bear with me, I'm not about to sell you something) we run workshops all about something called Experiential marketing. Nb. I always spell Experiential with a capital E, I know I grammatically shouldn't but I just like it that way, it adds weight in the sentence - Sentence Marketing you might call it. Or Word Advertising. Or Whatever.
Where was I...
We run Experiential workshops where we invite our clients, prospects and agency BFF's to hear, in a very unsalesy and chilled way, about Experiential; the impact engaging the senses has on purchasing behaviour, how you can quantify the discipline and blah blah blah. And anyway, we ask our guests to bring with them an example of an Experiential campaign they've seen recently. And anyway, on more than one occasion one of our esteemed guests has brought in a screenshot of a website and said 'this is Experiential marketing'.
I always say, 'Don't be so ridiculous you fool' and get really aggressive - but using different words and without a hint of aggression, but are they right and am I, for the first time in my entire life, wrong? Experiential is widely defined as a 'live interaction between a brand and a consumer, etc' with the emphasis being on 'live' e.g. face to face; this just happened in real time to my whole body, not just my eyes or ears. An aside: Do you know that 96.3% of all marketing is aimed at sight and sound (tv, print, radio) - that leaves just, um, er, 3.7% for the other 3 senses. Pretty unfair I'd say. Perhaps that's why Experiential is getting so BIG these days. Discuss.
So can online (or websites like I likes to calls 'em) be Experiential. I'd say, in some respects, yes. Static, functional, html websites that tell you exactly what you expected in a very traditional way are by no means Experiential. However, websites that engage you in a journey, surprise you with some snazzy flash, make you laugh, make you tell a friend, tell you what you want to know in a way that makes you sure this is the right website // product for you, well, I'd say that's quite Experiential. But it's not the same as Experiential marketing. Perhaps it should be called e-Experiential marketing. Yeah, that's got a real ring to it.
So my point in a nutshell: don't build boring websites that give people what they expect. In fact, don't ever give people what they expect. Do the opposite to the first thing that comes into your head just generally, and when building a website, build one that's an experience, but don't confuse it with Experiential marketing. Coz it aint. Did I mention that iD has a new website? No I didn't, did I. Bet you it's an experience. We'd like to see it. Bet you would...
Anyway, blogs that go on too long become unreadable and I think you've said enough. And by 'you've' I mean 'I've'.
Thanks for listening,
Dan Hall
Brand Manager
iD, the Experiential Marketing Specialists
danh@idinfo.com
http://www.idexperiential.co.uk